News & Notices

SSEN Yellow Alert – Storm Isha

SSEN moves to Yellow Alert status in central southern England ahead of Storm Isha

Friday 19 January 2024 16:00

I wanted to let you know that Scottish and Southern Electricity Networks (SSEN) Distribution has moved to Yellow Alert status in central southern England ahead of a period of severe weather which is forecast for Sunday night (21 January) and into the early hours of Monday morning.

Our current weather model for this region shows south-westerly gusts increasing in strength during the second half of Sunday, with peak gusts of 60-65 mph expected between 2100 on Sunday night and 0300 on Monday morning. Thereafter speeds will drop, but high winds will persist into the Monday morning rush hour.

SSEN has been monitoring this weather system for several days, and we have already activated our well-rehearsed contingency plans. We are bringing in extra teams to deal with any damage to the network and subsequent faults, which may interrupt customers’ power supplies.

Our team that responds to customer inquiries is also being bolstered in preparation for the storm’s arrival.

We will now be getting in touch with almost 250,000 of our more vulnerable customers who live in the Yellow Alert area in central southern England to offer them tailored help and advice.

We will continue to monitor this storm closely as it develops, and we will issue further updates depending on the forecast.

The same weather system that is bringing this unsettled period of weather to central southern England is also forecast to hit our north of Scotland distribution area; we are also monitoring the potential impact this may have on our network there closely.

If you see any damage to our equipment, please stay back, don’t touch it and instead report it to us directly by calling 105, or via our Power Track website, and our engineers will investigate as soon as possible.

Can I ask that you support by sharing the following messages with your communities: to help them prepare for the possibility of disruption to supplies by:

  • Saving the emergency power cut number – ‘105’ – to your phone to report any loss of supply or damage to the electricity network
  • Visiting our Power Track Website to give you details of power cuts and restoration times. You can also report power cuts and network damage through Power Track.
  • Visiting the Preparing for a power cut” section on our website, where there is a wealth of advice and information, or to chat live to one of our advisors via the Webchat service

Customers are also eligible for our Priority Services Register (PSR) if they:

  • Are deaf or hard of hearing
  • Have a disability
  • Live with children under five
  • Are blind or partially-sighted
  • Have a chronic illness
  • Use medical equipment/aids reliant on electricity
  • Are over 60.

To find out more about the PSR, click here or call 0800 294 3259.

We will continue to keep you updated on our activities relating to the impacts of Storm Isha and our response, links to our Instagram, Facebook and X (Twitter) channels can be found below.   


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